Contact Garrafeira Canhoto
We are here to help! At Garrafeira Canhoto, we value communication with our customers and are always available to answer your questions, suggestions, or concerns.
How Can We Help You?
Our team is ready to assist you with:
- Product and wine information
- Advice on wine selection
- Order and delivery status
- Returns and exchanges
- Questions about payments and invoicing
- Food pairing suggestions
- Special or customized orders
- Partnerships and corporate events
- Complaints and suggestions
Contact Methods
General: Garrafeiracanhoto@gmail.com
Orders: garrafeiracanhoto@gmail.com
Customer Support: garrafeiracanhoto@gmail.com
Response time: 24-48 hours on business days
📞 Phone
Number: 932 423 819
Hours: Monday to Friday, 9 am to 6 pm
Saturdays: 9 am to 1 pm (optional)
Call to national landline network
Number: 932 423 819
Hours: Monday to Friday, 9 am to 6 pm
Quick response for urgent questions
📱 Social Media
Follow us and get in touch through our social media channels:
- Facebook: @GarrafeiraCanhoto
- Instagram: @garrafeiracanhoto
We respond to direct messages during business hours
📍 Address
Garrafeira Canhoto
Rua Americo Martins Pereira 7, 3 Drto. Albergaria a Velha.
3850-837 Aveiro
Portugal
🕐 Opening Hours
Online Store:
Available 24 hours a day, 7 days a week
Contact Form
Prefer to send us a message directly? Fill out our contact form on the website, and we will get back to you as soon as possible.
Required information:
- Full name
- Phone number (optional)
- Subject
- Detailed message
- Order number (if applicable)
Frequently Asked Questions (FAQ)
Before contacting us, please consult our Frequently Asked Questions section where you can find quick answers to the most common questions about:
- Shipping and deliveries
- Returns and exchanges
- Payment methods
- Privacy policy
- Terms of sale
Complaints
Your satisfaction is our priority. If you are not satisfied with any aspect of our service:
Complaints Book
- Online: Available on our website
- Physical: Available in-store (if applicable)
- Portal: www.livroreclamacoes.pt
Dispute Resolution Entities
- Portal da Queixa: www.portaldaqueixa.com
- Consumer Conflict Arbitration Center: www.cniacc.pt
- DECO Proteste: www.deco.proteste.pt
Partnerships and Collaborations
Interested in establishing a partnership with Garrafeira Canhoto?
- Corporate events
- Supply for restaurants and hotels
- Commercial collaborations
- Wine tastings and samplings
Contact us via email: parcerias@garrafeiracanhoto.com
Special Orders
Looking for a specific wine not found in our catalog? We have access to a vast network of suppliers and can try to find what you are looking for.
Email: encomendas.especiais@garrafeiracanhoto.com
Newsletter
Subscribe to our newsletter to receive:
- News and new releases
- Exclusive promotions
- Pairing tips
- Events and tastings
- Educational content about wines
Subscribe on our website and stay up-to-date with everything!
Location
If you wish to visit us in person (physical store), you can easily find us:
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- Public transport: [Insert information]
- Parking: [Insert information]
- Accessibility: [Insert information]
Commitment to the Customer
At Garrafeira Canhoto, we commit to:
- Responding to all messages within 24-48 hours
- Providing clear and accurate information
- Resolving problems quickly and efficiently
- Treating all customers with respect and professionalism
- Protecting your personal data
Feedback and Suggestions
Your opinion is very important to us! Help us improve:
- Share your shopping experience
- Suggest new products
- Give us feedback on the website
- Tell us how we can serve you better
Feedback email: garrafeiracanhoto@gmail.com
We Are Here For You
Whatever your question or need, the Garrafeira Canhoto team is ready to help you. Do not hesitate to contact us through the most convenient means for you.
Thank you for choosing Garrafeira Canhoto!
Your satisfaction is our success.